Shipping policy

SHIPPING POLICY

Shipping Costs Customers are responsible for all shipping costs. Shipping fees are calculated at checkout based on your location and selected shipping method.

Shipping Locations We currently ship within Australia and New Zealand only.

Processing Time Orders are typically processed within 2-3 business days. Please note that as each piece is handmade, processing times may vary during busy periods.

Delivery Time Once shipped, delivery times depend on your location:

• Australian metro areas: 3-7 business days
• Australian regional areas: 5-10 business days
• International: 6-27 Buisness days

 

Tracking You'll receive a tracking number via email once your order ships so you can follow your package.

Shipping Delays We're not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.